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Remote Front Desk and Administrative Assistant

Remote, open to anywhere

We are seeking an organized, reliable, and detail-oriented Remote Administrative Assistant to join our team. This full-time virtual position provides administrative and data support for our US-based medical practices: Frontline Medical and Wellness Medicenter. In this role, you will assist with general administrative coordination, maintaining patient and practice logs, managing communications, and updating operational records across our primary tools: Airtable, eClinicalWorks, and Google Workspace.

Requirements

  • Geographic Location: Must reside and be eligible to work remotely from Colombia or Honduras.
  • Bilingual Fluency: Strong bilingual skills in English and Spanish (written and verbal communication required).
  • Technical Proficiency:
  • Solid experience working with Airtable, Microsoft Excel (data entry, managing spreadsheets, balance tracking), and Google Workspace (Docs, Sheets, Drive, Gmail).
  • Comfortable learning and using cloud-based healthcare software and Electronic Health Record (EHR) systems.
  • Work Ethic & Organization: High level of organization, precision in data entry, strong task management, and ability to follow office workflows.
  • Remote Setup: Quiet, dedicated home office with a stable high-speed internet connection and a reliable computer.
  • Administrative Support: Handle general administrative tasks, scheduling, document preparation, and routine office communications.
  • Data Entry & Tracking: Maintain accurate patient balance logs, administrative records, and data spreadsheets using Airtable, Excel, and Google Workspace.
  • Practice Operations: Assist practice staff with daily operational support and cross-functional administrative coordination for Frontline Medical and Wellness Medicenter.
  • Bilingual Communication: Respond to internal emails, administrative messaging, and patient/client inquiries in both English and Spanish.
  • HIPAA Compliance: Maintain strict confidentiality and follow HIPAA privacy standards for handling sensitive patient information in a home-office environment.

How hiring works

  1. Apply. Send your details and CV through the application form.
  2. Short call. We talk for a few minutes to get to know you.
  3. Skills check. A short exercise based on the work you would do.
  4. Offer. If it is a fit, we send you the offer.

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